Privacy Policy

ClearClass collects information to provide seamless artisanal glassware shopping experiences. We collect: • Personal Details: Name, delivery address, billing address, phone number, and email address when you create an account or complete a purchase. • Payment Information: Payment transactions are processed through encrypted, PCI-DSS compliant third-party payment gateways (Razorpay / UPI / Stripe). We never store your raw credit/debit card numbers or bank credentials on our servers. • Device & Usage Data: IP address, browser type, device identifiers, and browsing patterns on our atelier catalog for performance optimization and fraud prevention.

Your data is strictly utilized for legitimate business operations: • Fulfilling, packaging, and dispatching your glassware orders with insured transit. • Sending real-time SMS, WhatsApp, and email shipment tracking updates. • Providing customer service assistance, custom quotation management, and warranty claims. • Detecting fraud and maintaining atelier platform security. We NEVER sell, rent, or trade your personal information to third-party advertisers.

We utilize essential and analytics cookies to enhance your browsing experience, remember your cart items, and understand website traffic patterns. You can modify your browser settings to decline non-essential cookies at any time.

We employ 256-bit SSL encryption across all web traffic. Data is hosted in secure, ISO-certified cloud infrastructure with strict role-based access control and regular vulnerability assessments.

You hold the right to access, update, or request the deletion of your personal account data. For data requests, contact our Data Protection Officer at privacy@clearclass.com.